02 Aug 2015 12:00:00 AM


Work from home or anywhere other than the home office enabled by information and communications technology.

Important Considerations
  • Proper policy, system controls and reporting must be in place prior to implementation.

  • Culture of trust and output focus within the organisation is a critical enabler for a successful implementation of telecommuting.

  • A degree of control over this FWA is needed depending on the company’s policies (security system, clock in hours, reporting).

  • Employees have to be connected and contactable at all times during business hours.

  • The telecommuting work arrangement is exercised with the expectation that the job responsibilities can be successfully completed within the defined time period regardless of work location.

  • The telecommuting work arrangement should be reviewed at least once per year.

  • Employees have to complete the ‘Technology Checklist’ for home equipment such as laptops and WiFi connectivity.

Case Studies
Attorney General’s Chambers

Related Documents 

Policy Implementation Guidelines: Telecommuting
‘Telecommuting’ training materials from Flexible Work Arrangements Workshop